We have put below some information on our cancellation policy due to COVID-19 so that you can book with peace of mind. In all cases we would do our best to help you in any situation so please contact us as soon as possible should you need to cancel or change your dates.
1. All bookings for the 2022 & 2023 ski season, are 100% fully refundable if travel is not permitted because of border closures due to Covid - 19 Government restrictions on travel. This is for accommodation, airport transfers, lift passes, equipment and ski rental. All refunds will be made within 72 hours.
2. The above rule also applies if travelling from a country affected by conflict or war if the goverment introduces travel restrictions for tourism
Anyone who enters Italy, for any duration starting from 01.05.2022, is obliged to exhibit one of the following certifications:
to. Complete vaccination with a vaccine authorized by the EMA , carried out less than 9 months ago (EU Digital Certification or equivalent certification for the Italian authorities)
b. Complete vaccination with vaccine authorized by the EMA and booster dose , in EU Digital Certification format or equivalent certification for the Italian authorities
c. Healing from COVID-19 , for less than 6 months (EU Digital Certification format or equivalent certification for the Italian authorities)
d. Negative molecular test result in the seventy-two (72) hours prior to entry into Italy or rapid antigen test within forty-eight (48) hours prior to entry into Italy.
Please feel free to contact us for prices or information for your stay in Livigno and we will be happy to help. For a full list of our Terms & Conditions - click here
Helmets are compulsory for under 18's - this was previously under 14's but will change from the start of the current season
All guests must have insurance that covers 3rd party liability and winter sports. If you do not have this, we can upgrade your ski pass if bought with us for approx 0.95€ per person per day